Explores theories and practices of public administration. Examines U.S. administrative systems, government processes, and intergovernmental and cross-sector relationships designed to deliver public value. Topics include history of public administration, roles and responsibilities, social equity, accountability, and organizational capacity. Offers students a chance to apply practical knowledge via cases and explore ways to advance public service.

Explores theories of organizational behavior applied to public sector agencies and cross-sector initiatives focused on delivering public value. Introduces theories, skills, and tools to analyze organizational dilemmas and identify promising practices to help individuals and teams achieve collective goals. Covers organizational planning and decision-making, process improvement, evaluation, accountability, leadership, and stakeholder communication.