Ms. Shalotenko was always very helpful inside and outside of class! Her office hours were during one of my other classes, so I often could not go, but she was always willing to meet outside of the class at other times! The class is pretty easy to do well in, so long as you do the homework and the Collab Discussion (that adds up to 25% of your grade right there), and do ALL of the practice tests because those will test your knowledge before the test (similar questions from the practice test are often on the real test). Good Luck! :)